Privacy Policy

 

OVERVIEW:

This Privacy Policy outlines how we collect, use, and disclose your Personal Information when you visit or make a purchase from our site.

Collecting Personal Information

When you visit our site, we collect certain information about your device, your interaction with the site, and the information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, "Personal Information" refers to any information that can uniquely identify an individual. Below is a list of the types of Personal Information we collect and the reasons for collecting it.

Device Information

  • Examples of Personal Information collected: Web browser version, IP address, time zone, cookie information, products viewed, search terms, and interactions with the site.
  • Purpose of collection: To ensure the site loads accurately for you and to perform analytics on site usage to optimize our site.
  • Source of collection: Automatically collected when you access our site using cookies, log files, web beacons, tags, or pixels.
  • Disclosure for a business purpose: Shared with our processor Shopify.

Order Information

  • Examples of Personal Information collected: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
  • Purpose of collection: To provide products or services to you, fulfill our contract, process your payment information, arrange for shipping, provide invoices and/or order confirmations, communicate with you, screen orders for potential risk or fraud, and provide you with information or advertising related to our products or services based on your preferences.
  • Source of collection: Collected from you.
  • Disclosure for a business purpose: Shared with our processor Shopify.

Customer Support Information

  • Examples of Personal Information collected: Information you provide during customer support interactions.
  • Purpose of collection: To provide customer support.
  • Source of collection: Collected from you.
  • Disclosure for a business purpose: Shared with our processor Shopify.

Minors

Our site is not intended for individuals under the age of 16. We do not intentionally collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
  • We may share your Personal Information to comply with applicable laws and regulations, respond to subpoenas, search warrants, or other lawful requests for information, or to protect our rights.

Behavioural Advertising

We use your Personal Information to provide you with targeted advertisements or marketing communications that may be of interest to you. For example:

  • We use Google Analytics to understand how our customers use the site. You can read more about how Google uses your Personal Information  here: https://policies.google.com/privacy?hl=en.
  • We share information about your use of the site, your purchases, and your interaction with our ads on other websites with our advertising partners. This information may be collected and shared directly with our advertising partners or through cookies and similar technologies (with your consent, depending on your location).

For more information about how targeted advertising works, visit the Network Advertising Initiative’s (NAI) educational page:  http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising through the following links:

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at support@drooldeck.com.